Question 1

I have an allergy or intolerance. Can I order your brownies?

Answer

Throughout the online store you can see all allergens in the ingredients section. Our classic recipe doesn't contain nuts, however, some of our flavours do. Please get in touch via our contact form if you are unsure. We offer vegan and gluten free options too! Have a look at our online store for various flavours. Please contact us if you are unsure about any allergen information.

Question 2

I'll probably eat the brownies the second they arrive, but if I don't how long will they last for?

Answer

1 week out of the fridge 2 weeks stored in the fridge Up to 3 months stored in the freezer For best results store in an air tight container and leave to room temparature before consuming if keeping in fridge or freezer. They're also great served warm with your favourite ice cream!

Question 3

What size is 1 brownie?

Answer

6cm x 6cm If you're worried about little ones getting a bit hyper, just cut the brownie in half et voila!

Question 4

How many brownies come in a box?

Answer

Our brownies come in boxes of 6 or 12. Due to the Coronavirus pandemic, we currently only offer boxes of 12.

Question 5

Can I feed your brownies to my pet?

Answer

As big as those puppy eyes are, unfortunately our brownies are only for the consumption of humans.

Question 6

Do you sell your brownies at markets and festivals?

Answer

We do! Follow us on Instagram and Facebook for the latest updates on where the Fordies folk will be.

Question 7

Can I add a note in my order as a gift?

Answer

Yes! Simply select 'Add a note...' at checkout, write your message and we'll do the rest.

Question 8

I'm allergic to nuts. Are your brownies nut free?

Answer

Most of our brownies are nut free. You can find our nut free brownie range in the brownie shop on our website. Although our brownies are nut free, they are baked in a kitchen where nuts are present. We have separate workspaces for nut brownies and all measures are taken according to FSA regulations, however, there could be traces of nuts. If you have any concerns whether or not a flavour has nuts in, please email us at info@fordiesonline.com.

Question 9

Where do you deliver to?

Answer

We deliver throughout the UK.

Question 10

How long will it take for my brownies to arrive?

Answer

Dependant on your shipping choice, our standard shipping takes 3-5 business days and our first class shipping takes 2-3 business days. All orders can be tracked. If you are ordering brownies as a gift, please enter your details including your email and billing address so you can track the parcel.

Question 11

Can I arrange for my brownies to be delivered on a specific day?

Answer

Please let us know if you'd like your brownies to be delivered on a specific date via our 'add a note' section in the checkout and choose your desired shipping choice. We will take all measures to make sure your brownies are delivered on time, but we cannot fully guarantee this once our delivery partners have your parcel.

Question 12

When will my order be shipped?

Answer

We aim to bake your brownies as soon as possible, however, as all our brownies are baked to order, our lead time can vary and may take up to 2 working days.

Have Questions? We'll answer them!