Have Questions? We'll answer them!

I have an allergy or intolerance. Can I order your brownies?


Throughout the online store you can see all allergens in the ingredients section. Our classic recipe doesn't contain nuts, however, some of our flavours do. Please get in touch via our contact form if you are unsure. We offer vegan and gluten free options too! Have a look at our online store for various flavours. Please contact us if you are unsure about any allergen information.




I'll probably eat the brownies the second they arrive, but if I don't how long will they last for?


1 week out of the fridge 2 weeks stored in the fridge Up to 3 months stored in the freezer For best results store in an air tight container and leave to room temparature before consuming if keeping in fridge or freezer. They're also great served warm with your favourite ice cream!




What size is 1 brownie?


6cm x 6cm If you're worried about little ones getting a bit hyper, just cut the brownie in half et voila!




How many brownies come in a box?


Our brownies come in boxes of 6 or 12. Due to the Coronavirus pandemic, we currently only offer boxes of 12.




Can I feed your brownies to my pet?


As big as those puppy eyes are, unfortunately our brownies are only for the consumption of humans.




Do you sell your brownies at markets and festivals?


We do! Follow us on Instagram and Facebook for the latest updates on where the Fordies folk will be.




Can I add a note in my order as a gift?


Yes! Simply select 'Add a note...' at checkout, write your message and we'll do the rest.




I'm allergic to nuts. Are your brownies nut free?


Most of our brownies are nut free. You can find our nut free brownie range in the brownie shop on our website. Although our brownies are nut free, they are baked in a kitchen where nuts are present. We have separate workspaces for nut brownies and all measures are taken according to FSA regulations, however, there could be traces of nuts. If you have any concerns whether or not a flavour has nuts in, please email us at info@fordiesonline.com.




Where do you deliver to?


We deliver throughout the UK.




How long will it take for my brownies to arrive?


Dependant on your shipping choice, our standard shipping takes 3-5 business days and our first class shipping takes 2-3 business days. All orders can be tracked. If you are ordering brownies as a gift, please enter your details including your email and billing address so you can track the parcel.




Can I arrange for my brownies to be delivered on a specific day?


Please let us know if you'd like your brownies to be delivered on a specific date via our 'add a note' section in the checkout and choose your desired shipping choice. We will take all measures to make sure your brownies are delivered on time, but we cannot fully guarantee this once our delivery partners have your parcel.




When will my order be shipped?


We aim to bake your brownies as soon as possible, however, as all our brownies are baked to order, our lead time can vary and may take up to 2 working days.





If We haven't answered your question, please get in touch below!

CONTACT US

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OPENING HOURS

 

Monday: 9.00am-5.00pm

Tuesday: 9.00am-5.00pm

Wednesday: 9.00am-5.00pm

Thursday: 9.00am-5.00pm

Friday: 9.00am-5.00pm

Saturday: Closed

Sunday: Closed

 

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Fordies - the trading name of Fordies Ltd, company number 12632391 registered in England and Wales